Data Collection Practices
We gather and handle various types of personal information, including:
2. Our Use of Your Data
We utilize your personal information for these key purposes:
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Service Provision and Contract Fulfillment:
- We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm you meet our rental criteria. We also facilitate the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
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Customer Communication (Contractual Obligations and Legitimate Interests):
- Sending booking confirmations, updates, and key rental details. Addressing your inquiries and delivering customer support. Informing you of any changes to our services or policies.
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Marketing Consent and Legitimate Interest Policies:
- We send promotional offers, newsletters, and service updates with your consent or our legitimate interest. You can opt out whenever you choose.
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Service Enhancement for Customer Experience:
- Evaluating website interactions to refine user experience and overall functionality. Conducting assessments to improve our vehicle options and service offerings.
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Legal Compliance in Telford Car Hire Services:
- Adhering to legal and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.
Data Sharing Practices
Sharing Your Information With Others
- Local Partners in Telford: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are contractually required to safeguard your data.
We do not share your personal information with third parties.
Data Protection
We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security assessments. Nonetheless, no method of internet transmission or electronic storage is entirely secure.
Data Storage Policy
We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal and financial obligations. The duration for which we retain this information depends on its nature and the specific circumstances surrounding its processing.
Your Rights Explained
Your rights under UK data protection law
- Accessing Your Personal Information: Obtain a copy of your stored personal information.
For inquiries regarding your rights, please reach out to us below.
Cookies and Tracking Practices
Our website utilizes cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content. You can adjust your cookie settings via your browser preferences, allowing you to control the information collected during your visit.
8. Policy Changes
This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you check this policy periodically to stay informed about our privacy practices.
Contact Information
For inquiries regarding this Privacy Policy or our data practices, please reach out to us:
Telford Car Hire Services
Stafford Park, Telford, TF3, Shropshire, United Kingdom
Contact Number::
441952350122